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  1. RockGlobal Support Centre
  2. Deposits & Withdrawals

Deposits & Withdrawals

Guidance on deposits, withdrawals, payment methods, processing times and common transaction issues.

Making a Deposit

  • Which deposit and withdrawal methods, currencies, fees and limits are available?
  • How long do deposits take?
  • What should I do if the deposit page freezes or expires?
  • How do I deposit using USDT?
  • Why did my deposit fail or not arrive?
  • How do I make my first deposit?

Withdrawals

  • Why can’t I withdraw my full account balance?
  • Which deposit and withdrawal methods, currencies, fees and limits are available?
  • Must I withdraw using the same method I used to deposit?
  • Why was my withdrawal unsuccessful?
  • When are withdrawal requests processed?
  • Is it safe to withdraw to a bank account?
See all 8 articles

Internal Transfers

  • Can I transfer funds to another person’s account?
  • How do I make an internal transfer?

Payment Details & Withdrawal Credits

  • How do I use a withdrawal voucher?
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