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  1. RockGlobal Support Centre
  2. Trading Accounts & Orders

Trading Accounts & Orders

Help with trading accounts, order placement, execution, margin, pricing and trade-related questions.

Margin Requirements

  • What happens during a margin call or stop-out?
  • What do balance, equity, margin, free margin and margin level mean?

Leverage

  • How do I change the leverage on my trading account?

Orders, Execution & Pricing

  • How are swaps and overnight financing charged?
  • Why can’t I find or trade a particular symbol in MetaTrader?
  • Why was my trading order not submitted?
  • How do I confirm whether an order was sent to the market?
  • What is slippage in trading?
  • Why is my trading platform slow or frozen?
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