Quick answer: Install the MetaTrader version assigned to your trading account from the Apple App Store or Google Play, verify that the publisher is MetaQuotes, then sign in with your trading-account number, trading password and exact RockGlobal server.
Choose the correct app
- An MT4 account must be added to the MetaTrader 4 app.
- An MT5 account must be added to the MetaTrader 5 app.
- Your RockGlobal account email confirms the platform and server assigned to the account.
Install and sign in
- Open the official app store on your device.
- Search for MetaTrader 4 or MetaTrader 5 and verify the MetaQuotes publisher before installing.
- Open the app and choose to add or log in to an existing trading account.
- Search for the RockGlobal server exactly as it appears in your account email.
- Select the correct live or demo server.
- Enter the numeric trading-account number and trading password.
Mobile security checklist
- Use a device protected by a screen lock and current operating-system updates.
- Install apps only from the official app store; do not use files or links sent by unknown contacts.
- Do not save credentials on a shared or public device.
- Never disclose your password or one-time code to someone offering account or trading assistance.
- Remove the trading account from the app before selling, returning or sharing the device.
If you cannot find the server or connect
- Confirm that the installed app matches the account platform.
- Check the full server spelling and whether the account is live or demo.
- Switch between trusted Wi-Fi and mobile data to test the connection.
- Disable an untrusted VPN and check whether the network restricts trading connections.
- Update or reinstall the official app if it is not operating correctly.
If you changed or lost your phone
Install the official app on the replacement device and sign in again with the account credentials. Also review your RockGlobal profile security and contact Support immediately if the old device may be accessible to another person.
If you cannot find the server email, contact RockGlobal Support from your registered address with your account number, platform and device type. Never send your trading password or one-time codes.